What is a chatbot?

Chatbots are interactive software that can behave in a human like manner.

Chatbots live in other apps like: websites, email, SMS, Facebook Messenger, Slack, Skype, Mobile Apps, etc.

Chatbots often use, NLP (natural language processing) to allow users to communicate with them in a natural way. NLP allows the chatbot to understand the intent and context of what is being said. (More than just a definitions of the words)


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